Frequently Asked Questions About Our Services

Do You Provide Human Factors Expert Witness Testimony Services?

Yes. Dr. J. Shawn Farris is happy to consult on legal cases dealing with any human factors issue, including but not limited to:

• Visual and auditory perception
• Memory
• System and display design
• Mental workload
• and many other areas of human factors

Please contact us for more information.

Do You Provide Graphic Design Services?

No. We specialize in user interface design consulting and we do not have the artistic expertise and experience required to provide superior quality graphics. However, it is critical that your product is aesthetically pleasing to your target users, even for the product’s "perceived" usability. Studies have shown that perceived (but not actual) usability is higher for more attractive user interfaces. Good graphic design will get you more customers; good interaction design will keep them and increase the number of users that recommend the product to other users.

Do You Provide Computer Programming Services?

No. We specialize in user interface design consulting and we do not have the computer programming expertise and experience required to provide superior quality applications. However, it is critical that your product is functions well, even for the product’s usability. Studies have shown that products that function unreliably are rated lower in perceived (but not actual) usability. Good solid programming and interaction design are both essential to increasing the number of users that recommend the product to other users.